Our Call centre service is a centralized office which receives and transmits large volume of requests over phone (Voice) as well as email (Non Voice). Voice Processes includes inbound or outbound calls. This can be for customer support, order placement or complaints. Non Voice Processes include inbound or outbound emails.This can be for customer support, order placement or complaints.
KPO Services is a specialized activity which can be voice / non voice or both (blended process). Form Filling and Data Capture processes. We provide semi-automated process for data capture and form filling with high accuracy using the latest technology (OCR) and highly trained & updated team.